This guide shows how to correctly add, connect, or create staff profiles for your tournament so new members receive login emails and existing users are linked instead of duplicated. It highlights choosing appropriate roles and access (including revoking edit rights), verifying additions on the Staff tab, and fixing mistakes with Update or Remove actions. Follow it to prevent duplicate accounts and ensure staff have the right permissions.

  1. From your tournament home page, click "SETTINGS".

    Adding Tournament Staff to Your Event - step 1
  2. Click "Staff"

    Adding Tournament Staff to Your Event - step 2
  3. Click "Add Staff Member"

    Adding Tournament Staff to Your Event - step 3
  4. When adding staff, you should ALWAYS search the system for an existing profile.** Enter the Email address, then click "Search for Account". When there is an existing account, the user's name will appear with a "Connect" button. If the information all matches, you'll click that button. When there ISN'T an existing account, you'll follow the next steps, which will create a user profile in the system for the staff member and send the user a Welcome email which will log the user in and prompt the user to create a password (that doesn't exceed twelve characters in length).

    Adding Tournament Staff to Your Event - step 4
  5. This email address isn't in the system, so you'll select a role from the list. The most commonly used roles are inside the "highlighted" areas.

    Adding Tournament Staff to Your Event - step 5
  6. Once you've added the Role, First Name, Last Name, Email Address, State, Gender, you'll click "Add to Event." The "Update Access" box is checked by default. If you don't want the user to be able to edit anything (perhaps just a scorekeeper), you'll uncheck that box before adding the user to the event.

    Adding Tournament Staff to Your Event - step 6
  7. Once the user is added, it will reload the main SETTINGS tab (Website Settings). You'll click the staff staff tab to confirm the user has been added. Then you may click Add Staff Member to add another user. If you make a mistake on the email, role, etc., use the blue "Update" button to make the changes.

    Adding Tournament Staff to Your Event - step 7