How to find and handle denied online check-in files so you can resolve player or staff pass issues before game time. It walks you through locating denied files, viewing details, certifying the upload, and approving or denying with the correct reason.

1. Click "MASTER"

   

2. Click "TOOLS"

   

3. Click "OLC Status"

   

4. The numbers in a Red box represent a denied file. To see it, click on the team name.

   

5. Click the cloud.

   

6. Click "Certify"

   

7. The check boxes on the left mark the athletes that are on the document. On the right, click the check mark for those that should be approved. The second icon is to Deny the file. Click Approve to submit.