This guide shows exactly how to change roster composition rules and reopen check-in for a single team without affecting the whole event. It explains each roster-limit field (total players, club pass, ...

Pull attendees' hotel info from OnLine Check-In so you can export responses into Excel for review or reporting.

This guide shows a fast, safe way to mass-override Online Check-in (OLC) requirements for groups of teams so you can avoid repetitive, manual changes. It explains selecting multiple teams, choosing ei...

This guide explains how to set the mandatory system cutoff (always in Eastern Time) and the team-facing finish deadline for Online Check-in so your changes save correctly. It shows where to pick date ...

Mark a specific team as paid so they can complete online check‑in without paying. It explains the exact steps in the MASTER page to flag the event as covering that team's OLC fee, ensuring the event —...

Waive a specific task for a team using the OLC override feature. It explains where to find the team’s OLC control and how to apply the override so the team is no longer required to complete that task.

This guide shows event staff how to quickly find, review, and approve or deny participant files within the Online Check In interface. It explains where pending files appear, how to open and inspect ea...

Include the online check-in fee in the team registration so payment is authorized during sign-up and automatically charged when the team is accepted.

Find teams with online check-in issues, inspect their OLC rosters for errors, and correct or override specific OLC tasks when necessary. It explains where to identify problematic teams, verify roster ...

This guide shows Tournament Directors a faster way to access a team's online check-in page for instructions he/she may send to the teams to print their packets. It clarifies that TDs can click any te...

How to find and handle denied online check-in files so you can resolve player or staff pass issues before game time. It walks you through locating denied files, viewing details, certifying the upload,...

Learn how to handle documents that remain incomplete after an event or check-in deadline.