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Help Center Event Directors Billing & Payments

Billing & Payments

Setting up payments, fees, refunds, and financial reports

Adding Multiple Payments, Voiding Payments, and Unlocking Fees.
Record multiple payments and discounts, send receipts, and void mistakes so you can keep finances accurate. It also explains unlocking fee locks for affected teams so you can quickly correct errors an...
Applying a single Payment or Discount
Correctly apply a payment or discount to a registration so balances update accurately.
Financial Reports for Tournaments
Learn to quickly access and export event payment data, view pay dates, and switch years so you can copy results into Excel.
How To Add a Partial Payment code for teams
Follow the steps below, then on the payment screen the admin paying will enter DEPOSIT in the coupon code box and click apply. The registration fee will be changed to just $200. The system will recogn...
How to Add Discounts (Team and Club)
This guide shows how to configure coupon/percentage/free-entry discounts, and club volume discounts so you can automate pricing, protect coupon use, and simplify bulk payments. It explains setting par...
How to pay for multiple club teams
Pay fees for multiple club teams in one place, saving time and avoiding repeated transactions. It highlights selecting teams from the MASTER page, applying event coupons, choosing insurance, and compl...
How To Recalculate Fees & Record Individual Payments
Restore correct tournament fee totals and accurately record individual payments by recalculating fees, unlocking locked entries when needed, applying payment details (amount, date, authorization code ...
How To Record A Refunded Payment
Correctly enter refunds so your payments and reports stay accurate.
How To Set Up Payment Processor Convenience Fees
This guide shows how to add convenience fees for online payments in your admin site so you can pass processing costs to registrants. It walks you through where to find the setting, how to choose betwe...
Reconcile Payments on MASTER page
Run the reconciliation report, confirm payments, and quickly detect discrepancies so your books stay accurate.
Setting up Discount Coupons / Fees / Deposits
Add customizable pricing adjustments—discounts, fixed fees, percentage off, or partial deposits—when setting up team registrations. It explains where to find the Processing > Discount Coupons area and...
Update Team Fees and Add Payments or Discounts
Quickly apply discounts and record payments for many teams at once, preventing billing mistakes and saving administrative time—especially useful for host-club free registrations or bulk fee adjustment...
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